Privacy Policy

UnionPay International (UPI) is a subsidiary of China UnionPay focused on the growth and support of UnionPay’s global business. In partnership with more than 2600 institutions worldwide, UnionPay International has enabled card acceptance in 183 countries and regions with issuance in 84 countries and regions. UnionPay International provides high quality, cost effective and secure cross-border payment services to the world’s largest cardholder base and ensures convenient local services to a growing number of global UnionPay cardholders and merchants.

At UnionPay International, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with this landing page https://www.myunionpay.co.ke. By using this website, you consent to the practices described in this policy.

1. Information We Collect

When you visit our landing page and interact with the lead capture form, we may collect the following personal information:

• Personal Details: Name, phone number, email address, age, gender, profession, income level, and location.
• Preferences: Your preferred UnionPay card product and issuing bank (e.g., KCB or SBM Bank).
• Feedback: Any comments or feedback you provide about UnionPay products or services.

2. How We Use Your Information

The information you provide is used for the following purposes:

• Card Application Processing: To facilitate your application for a UnionPay card and share your details with the issuing bank of your choice.
• Communication: To contact you regarding your application, provide updates, or respond to inquiries.
• Personalization: To tailor our offers, promotions, and communications to your preferences and needs.
• Improvement: To analyze feedback and improve our products, services, and user experience.
• Marketing: To inform you about UnionPay’s global offers, discounts, and rewards that may interest you.

3. Sharing Your Information

Your personal information will only be shared with:

• Issuing Banks: The bank you select (e.g., KCB Banking or SBM Bank) to process your card application.
• Service Providers: Trusted third-party partners who assist us in delivering our services, such as IT support or marketing agencies.
• Legal Obligations: When required by law or to protect our rights, property, or safety.

We will never sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We take the security of your data seriously. We implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data.
• Secure storage and transmission protocols.
• Regular security audits and updates.

5. Your Consent

By submitting the lead capture form, you consent to:

• The collection and use of your personal information as described in this policy.
• Sharing your details with the issuing bank of your choice to process your application.
• Receiving communications from UnionPay and its partners regarding your application and relevant offers.

You may withdraw your consent at any time by contacting us at the details provided below.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your data, subject to legal and contractual obligations.
• Opt out of receiving marketing communications.
• Object to the processing of your data for specific purposes.

To exercise these rights, please contact us at contact@myunionpay.co.ke

7. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

8. Third-Party Links

Our landing page may contain links to third-party websites, such as issuing banks or partner offers. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting.

By using our landing page and submitting your information, you acknowledge that you have read and understood this Privacy Policy.